© 2018 by Total Copy  & Marketing

335 Main Street

Laurel, Maryland 20707


printit@totalcopies.com
Tel: 301-362-0333
Fax: 301-362-0444

Website Designed by Colour Urbanus, Inc.

Privacy Policy

Total Copy & Marketing, together with its affiliates and subsidiaries ("Total Copy & Marketing"), values the privacy of its customers, suppliers and others with whom it does business. Total Copy & Marketing’s collection, use and disclosure of personal information will comply with this Privacy Policy. The Total Copy & Marketing Privacy Policy governs the collection, use and disclosure of personal information by Total Copy & Marketing. The Total Copy & Marketing Privacy Policy does not apply to information that is exempted from the definition of "personal information" in applicable privacy statutes.

 

We may collect personal information from you when you:

 

  • Purchase, order, return or exchange any of our products and services;

  • Request a quote or special orders for or information about any of our products and services;

  • Request delivery, warranty or repair services;

  • Make a credit application;

  • Contact Total Copy & Marketing Customer Service or the Division Manager at one of our locations;

  • Visit the Total Copy & Marketingsystems.com web site;

  • Enter into a contest or respond to one of our surveys;

  • Sign up for our Insider Newsletter;

  • Provide us with comments or suggestions;

  • Are injured on, or suffer or cause property damage on, Total Copy & Marketing’s premises; or

  • Apply for a job.

 

Total Copy & Marketing may also conduct video surveillance on its premises for security and loss prevention reasons.

 

Total Copy & Marketing may use personal information to:

 

  • Identify customers, suppliers and others with whom it does business and to establish and maintain a relationship with them;

  • Provide customers with ongoing service, including to process orders, to ensure proper delivery and to better assist customers when they visit or call us;

  • Improve our product and service offerings;

  • Provide Total Copy & Marketing customers with information about other Total Copy & Marketing products and services that may be of interest to them;

  • Protect against error and fraud;

  • Comply with legal and audit requirements; or

  • Consider your job application.

 

Total Copy & Marketing may also use personal information to create statistics to assist in furthering Total Copy & Marketing’s business interests. These statistics do not contain any information that could personally identify any individual customer, supplier or others with whom it does business.

In the event that all or part of Total Copy & Marketing’s assets are sold or financed, or upon merger between Total Copy & Marketing and another commercial entity, personal information in the possession of Total Copy & Marketing may be disclosed to the lender, purchaser or merger partner, provided such personal information shall be used by all parties in strict compliance with the Total Copy & Marketing Privacy Policy.

 

Total Copy & Marketing may also disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting any debt owed by you. Total Copy & Marketing will not trade, rent or sell your personal information to any third party unless we tell you about it and obtain your consent.

 

Some products and services that are provided through Total Copy & Marketing (such as extended warranties) may be provided by third parties in cooperation with Total Copy & Marketing. To provide you with the products or services that you request from us, we may have to transfer information about you to these third parties.

 

In some circumstances, the withdrawal of consent to certain uses or disclosures of personal information may mean that Total Copy & Marketing will no longer provide certain products or services to the individual or may be unable to process returns, exchanges or refunds. In such cases, Total Copy & Marketing will inform the individual of those consequences before implementing the decision.

 

Should Total Copy & Marketing transfer personal information to third parties for processing on behalf of Total Copy & Marketing, a contract containing appropriate privacy protection mechanisms will be in place before any data is moved to the third party. These terms shall provide that the third party will not use the personal information for their purposes, will keep the personal information secure, and will only process the information on the instructions of Total Copy & Marketing.  Also, use of certain third party products to purchase goods and services from Total Copy & Marketing (such as a credit card not issued by Total Copy & Marketing) may require us to provide your personal information to the provider of the third party product to process the transaction.

 

An individual may request access to their personal information in the possession of Total Copy & Marketing by making a written request to the Total Copy & Marketing Division Manager in the office through which they did business or to the Total Copy & Marketing Privacy Officer.  Requests can also be emailed to marketing@Total Copy & Marketingsys.com. To verify that the information is being released to the proper person, individuals may be asked to provide identification acceptable to Total Copy & Marketing.

 

An individual may update or correct any of their personal information that Total Copy & Marketing has in its possession by making a written request to the Total Copy & Marketing Division Manager in the office through which they did business or the Total Copy & Marketing Privacy Officer. Requests can also be emailed to printit@totalcopies.com. Before updates or corrections being made, individuals may be asked to provide, i) identification acceptable to Total Copy & Marketing and, ii) proof acceptable to Total Copy & Marketing of the authenticity of any of the requested update or correction.

 

Individuals may withdraw their consent to Total Copy & Marketing’s use or disclosure of their personal information by making a written request to the Total Copy & Marketing Division Manager in the office through which they did business or the Total Copy & Marketing Privacy Officer and made a written request. Requests can also be emailed to printit@totalcopies.com. Individuals seeking to withdraw consent may be asked to provide identification acceptable to Total Copy & Marketing.

 

Total Copy & Marketing will only retain personal information for as long as it is necessary to process related transactions, maintain appropriate financial and audit records and protect Total Copy & Marketing’s legitimate commercial interests.

 

All personal information collected by Total Copy & Marketing is protected by security measures appropriate to the sensitivity of the information. All personal information gathered in electronic form, including all information collected through the Chesapeaksystems.com website, is kept in private and secure data banks. Paper records in Total Copy & Marketing’s offices or head office that contain personal information are kept in locked cabinets. Total Copy & Marketing evaluates its equipment and security procedures regularly and modifies them as necessary to ensure that it is utilizing appropriate and reasonable security technology.

 

Contact Information:

Total Copy & Marketing

335 Main Street

Laurel, Maryland 20707

​Tel: 301-362-0333
Fax: 301-362-0444

Email: printit@totalcopies.com